Lucknow: Uttar Pradesh's Transport Department has launched a WhatsApp chatbot (8005441222) enabling citizens to access 24/7 transport services without visiting RTO offices. The Ministry of Road Transport and Highways (MoRTH) granted API access, allowing real-time verification of:
1. Vehicle Registration Details
2. Driving License Services
3. E-Challan Status/Payments
4. Application Tracking
The system employs end-to-end encryption, complying with data security protocols. Transport Commissioner Brijesh Narayan Singh confirmed this aligns with UP's Smart Transport System goals, reducing office footfall by an estimated 40%.
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