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Ratan Tata had one rare quality that top CEOs don't have, Narayana Murthy points out

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In a recent interview, Narayana Murthy, the co-founder of Infosys, paid tribute to the late Ratan Tata, highlighting a remarkable quality that distinguished him from many top CEOs. Murthy emphasized Tata's extraordinary humility and compassion, which he regarded as rare in the corporate world. Murthy described Tata as a man with deep concern for society and a genuine connection with people, regardless of their status.

"He was a great human being who demonstrated compassion not just for animals but also for the poorer sections of society," Murthy said during the interview with India Today. This compassion was evident in Tata’s leadership style, as he treated everyone with respect, whether they were admirers or industry leaders.

Ratan Tata's Legacy of Compassionate

Ratan Tata, who passed away on October 9, 2024, at the age of 86, was known for his quiet demeanor and preference for private moments. Despite his significant impact as a business leader and philanthropist, he often avoided the limelight. Murthy recalled an experience from 1999 when he brought his daughter to meet Tata. "He had scheduled just one hour for our meeting, but he graciously extended it to three hours, answering every question and providing invaluable insights on leadership," he recounted. This act of kindness not only left a lasting impression on Murthy's daughter but also highlighted Tata's dedication to nurturing the next generation of leaders.


Tata's legacy extends beyond his business achievements; he was also a visionary who pushed for innovation and national pride. One of his notable initiatives was the launch of the Tata Nano in 2009, aimed at making car ownership accessible to the masses. "The development of the Nano was a patriotic endeavor, reflecting Tata's belief that Indians could build quality automobiles," Murthy explained. This drive for affordable innovation showcased Tata's commitment to uplifting society.


Throughout his tenure as chairman of the Tata Group, from 1991 to 2012 and briefly in 2016-2017, Ratan Tata successfully transformed the conglomerate into a global powerhouse, increasing its revenues from USD 5.8 billion to nearly USD 85 billion. Murthy noted, "Tata's ability to take the company global while maintaining his compassionate approach was truly remarkable."

Murthy also introduced the concept of " compassionate capitalism," which he believes Tata exemplified. He defined it as "capitalism with a mind and liberalism in heart," emphasizing that a successful business must consider the well-being of all societal segments. "Ratan Tata demonstrated this through his policies and personal interactions, ensuring that employees felt secure even during tough times," Murthy said, referring to Tata’s approach during crises like the 26/11 attacks in Mumbai.

What Set Ratan Tata Apart?

In a culture where many leaders prioritize profit over people, Ratan Tata’s ability to transcend financial status and official power stands out. Murthy stated, “He interacted with everyone equally, breaking down artificial barriers that often separate people in business.” This humility and willingness to connect with all individuals, regardless of their position, is what Murthy identifies as Tata's unique strength.

As Murthy reflected on Tata's life and legacy, he concluded, "Ratan Tata taught us that true leadership transcends status and wealth. His ability to connect with people, coupled with his deep compassion, is a lesson we all should remember." This tribute not only honors Tata's contributions to the industry but also serves as a reminder of the values he upheld throughout his life.

Narayana Murthy's insights into Ratan Tata’s character reveal that the qualities of humility, compassion, and respect for all people are what truly set him apart in a world often driven by competition and ambition.

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