As people's access to the Internet has increased, the load on the networks of all telecom companies has increased. Due to this, people often face poor networks and slow internet speed. If you have ever been troubled by call drops or very slow internet, then two apps of TRAI can be very useful for you. Telecom Regulatory Authority of India i.e. TRAI works to ensure quality of service for mobile phone users. TRAI and the Department of Telecommunications keep giving instructions to telecom companies from time to time to improve their services. However, even then, if you ever face call drops or slow internet due to poor network, then keep TRAI's TRAI MySpeed and TRAI MyCall installed on the phone. TRAI MySpeed for internet-related problems TRAI launched this app so that people can get good internet speed. If someone is not getting good internet speed, then that user can register his complaint with the help of this app. After this, TRAI and your service provider work towards resolving that problem. Using this app is also very easy. You just have to download this app from the Google Play Store and tap on Begin Test in the app. After this, you will be shown the name of your operator and the current internet speed. Here you will also get the option to complain. According to a report by Times of India, MySpeed has helped more than 10 lakh users to report speed-related problems.
TRAI MyCall app, for call drop or poor network
Users can use this app to complain about problems caused by poor network. This app can also be downloaded for free from Google Play Store. In this, you will get the option to report the problem of call drop, weak signal, or indoor/outdoor coverage. You have to give network operator, location, and problem details in your complaint. With the help of this app of TRA0, telecom operators get help in quickly identifying signal and call quality problems.
Point to note
After any kind of complaint on these apps, you will have to wait for a few days. However, there is a high possibility of the problems being fixed after complaints made on these apps. Being the apps of the government department, their performance is quite good and telecom companies take the complaints received through these apps very seriously.
Disclaimer: This content has been sourced and edited from Navbharat Times. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.
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